Login Page won’t let me in

  • Resolved trainingkeith

    (@trainingkeith)


    7 years ago

    I have installed the plugin. I have a Login page setup. I used the short code [uo_login_ui] on that page. my admin account was auto-verified. I created a test user and I verified that user. I turned on Front End Login and set it for my Login page. I open the page in an incognito window and am unable to login using my admin or test usernames. I get “Oops! Invalid username and/or password.” every time.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Gilgemesh1

    (@gilgemesh1)

    I am having the same issue. Is there a fix?

    Plugin Author Uncanny Owl

    (@uncannyowl)

    There isn’t a known issue here and I’m afraid we can’t reproduce it. We also have no other reports of it. here are some things you should try:

    1. Make sure the page is not cached, including on the server side.
    2. Try again with the user verification disabled.
    3. Try with the Front End Login module disabled and using WordPress login only.

    #3 above is to assess if the information is valid regardless of our plugin, #2 is try to try isolate the issue to user verification.

    If you are a user of the Pro version we recommend submitting a ticket on our site if you want us to investigate a possible issue with your implementation, but if you just use the free Toolkit and cannot get it to work it may be easiest to just disable the Front End Login module and use an alternative instead, like Theme My Login.

    Thread Starter trainingkeith

    (@trainingkeith)

    Thanks. I disabled the front-end login and installed TML. That solved my issue. I had already tried the other options after reading other posts. Everything else is working great!

Viewing 3 replies - 1 through 3 (of 3 total)
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