Login Page Emails

  • Hello,
    Do you know from which email field the “Front End Login” pulls? The page is beautiful, but if I click the “forgot my password” button, it never sends the email even though I get a message that says sent. The other contact forms within my site are working beautifully, so it is not a server email issue. The Login Page just has the following information in it:

    [columns] [span4]

    [uo_login_ui]

    [/span4][span8]

    To continue, please log in.

    If you do not yet have a log in, you will need to complete the Admissions form to proceed.

    [/span8][/columns]

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Uncanny Owl

    (@uncannyowl)

    That’s unusual; typically if the email doesn’t get sent it’s a server email issue. Can you try disabling other plugins and seeing if that resolves the issue? If it does, try re-enabling plugins one by one to find which one is causing the conflict. If it doesn’t resolve the issue, try switching themes to see if something in your theme may be causing the issue.

    Thread Starter cbnk2003

    (@cbnk2003)

    This did not work either. I set up a separate page with the login code. Was I supposed to add the code to the wp-login.php? The other thought is if setting up “Manual User Verification” somehow interferes with the password reset function?

    Additionally, will the [uo_login_ui] allow users to login with email or username or username only? The reason I know I have trouble with the password reset is that I have a test account which is not verifying for some reason despite the user being verified under users within the system. I noticed the wp-login.php asks for username or email, but the [uo_login_ui] login page only asks for username.

    Thanks!

    Plugin Author Uncanny Owl

    (@uncannyowl)

    Password reset won’t be affected by manual user verification, but if your login page is cached, or the login page isn’t set properly in the module settings, both could create problems with password reset. Make sure you do check out the Knowledge Base article at https://www.uncannyowl.com/knowledge-base/front-end-login/.

    The form itself supports email and username.

Viewing 3 replies - 1 through 3 (of 3 total)
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