• Resolved joseantoniodeluis

    (@joseantoniodeluis)


    Hi

    I have installed simple membership and protected this content: https://www.clubvinospana.com/vino-del-mes/enero-2018/

    There is a button in homepage that links to this content: when you click on it, it brings you to a new page where you have to register or login. But, once you login, the systemsn brings you back to the homepage, not to the content you have clicked.

    As you are already logged, you try to access the content clicking on the button again… but the systeme brings you to the login page again!!

    What can go wrong with this plugin?

    Thanks in advance
    Jose

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, have you installed and tested the following addon? Let me know if this works for you.

    Thank you

    Thread Starter joseantoniodeluis

    (@joseantoniodeluis)

    Hi

    First of all: thanks very much for your help
    Unfortunately, even with the After Login Redirection Addon it does not work
    When you clik in a link to read a protected content, the web brings you once and again and again to my account page.
    I’m not able to chose what’s wrong with this.
    Thank you again
    Jose

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, can you read the following documentation. I just want to make sure you have carried out all steps needed for this to work.

    Thank you

    Thread Starter joseantoniodeluis

    (@joseantoniodeluis)

    Hi again

    Yes, I have checked this documentation.
    I createde a “landing” page for registered users and added the url in “After Login Redirection Page field”. It works at first… But this landing page contented a link to the protected content, and when I clicked on, it brings me back to Member Join page…. So I cannot access the protect content… ??

    Thanks again

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, are you login in as an admin or as a member?

    Thread Starter joseantoniodeluis

    (@joseantoniodeluis)

    Hi,
    I’m login as a member and I’m doing it in a different browser than I’m logged as an administrator
    Anyway, I think I have found the issue is not a Membership Plugin issue: now, when I log as a member and the web brings me back to the member-join page, if I reloaded the page, it brings me, at least, to the protected content
    And this issue is happening not only with Membership Plugin, but also with, f.e., Restricted Content Plugin

    Thanks

    Plugin Support mbrsolution

    (@mbrsolution)

    I am glad you found the issue.

    Since it’s not this plugins issue, you can mark this support thread as resolved. Or you can leave it open and report back with your solution.

    Kind regards

    Thread Starter joseantoniodeluis

    (@joseantoniodeluis)

    Excuse me, but I can’t mark this support thread as resolved because, though this issue happens with different plugins, I have checked that it also happens in different webs and themes.
    I have installed a protected content in https://www.clubvinospana.com and omunicacionparaclubes.atodaplana.es and, using Simple Membership, in both cases, when I try to access a protected content, I have to reload because, at first, always bring me back to register page.

    Would you be so kind as to tell me whom or where can I inquire about a possible solution to this issue?

    Thanks very much, indeed

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, it sounds like a caching symptom. Do you use CDN for your site? Does your sever have some sort of caching system?

    Try the following documentation. Let me know if this helps you.

    Thank you.

    Thread Starter joseantoniodeluis

    (@joseantoniodeluis)

    Hi again

    First of all, Excuse me for no answering for these days, but I have been on hollydays.

    Thanks you very much for your useful help: finally this issue is fixed thanks to use Afterlogin Redirect addon

    Thanks so much

    Plugin Support mbrsolution

    (@mbrsolution)

    I am happy to hear that you have resolved your issue.

    Enjoy the plugin ??

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Login page does not lead user to the protected content’ is closed to new replies.