Login page CAPTCHA locks you out

  • Resolved sashak75

    (@sashak75)


    7 years, 10 months ago

    Hi,

    I see that this is a widespread issue, but I haven’t found a resolution for this problem. When I enable Login page CAPTCHA protection I lose the ability to log in into the web admin GUI. I just keep getting the “incorrect answer” error. If I go in and disable this feature – I’m able to log in again. I’m using the latest version of the plugin. Any advice on how to fix this?

    Thank you.
    Alex.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi Alex, just one question do you have a cache plugin installed? If yes, what happens if you disable the plugin but enable this captcha feature in AIOWPS?

    Thread Starter sashak75

    (@sashak75)

    Hi,

    That was it. I disabled W3 Total Cache and was able to use CAPTCHA on the login page again. Is there a way to make this feature work with a caching plugin?

    Thanks.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    You might try to exclude the login page from the captcha plugin?

    Let me know how you go.

    Regards

    Thread Starter sashak75

    (@sashak75)

    Do you mean from caching plugin? Looks like the login page is already excluded from the caching plugin: the following are never cached wp-.*\.php

    Anything else I can change to make the login page captcha work with W3TC enabled?

    Thank you.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Can you also add the actual URL for the login page to be excluded from W3TC? I am just curios to know if this works better for you.

    Regards

Viewing 5 replies - 1 through 5 (of 5 total)
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