Login not working

  • Resolved ucipri

    (@ucipri)


    5 years, 11 months ago

    Hi,
    a few weeks ago I set up your great plugin on my website, creating a new login page at this address: https://studentifuori.it/miaveterottoilcazzo

    Days ago it stops working and now I can’t see the page at all. If I try to disable the plugin via ftp, I see the standard admin login page but if I try to log in, the page refresh itself and nothing happen.

    I’ve also tried to disable the cache plugin but nothing has changed.
    At the moment I can’t log in to my website at all.

    Could you help me?

    Best,
    Umberto

    • This topic was modified 5 years, 11 months ago by ucipri.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, please carry out the following steps.

    1) use CPANEL file manager (or FTP) and temporarily rename this plugin’s folder.
    eg, rename from
    all-in-one-wp-security-and-firewall
    to
    tmp-all-in-one-wp-security-and-firewall

    2) Get your currently active .htaccess file and remove all code which is between and including the following tags:
    # BEGIN All In One WP Security
    # END All In One WP Security

    3) Log into your site using the standard login link – ie, wp-login.php. Then rename the folder back to all-in-one-wp-security-and-firewall.

    4) Once logged in you can disable or re-configure the feature(s) which were giving you problems.

    5) And if you want to clear all the settings from the plugin to start from scratch, install the following reset addon. Then once the addon is installed, make sure AIOWPS plugin is deactivated and then run the reset addon in your site. Once the settings are reset in the plugin, enable AIOWPS and start from scratch.

    Let me know how you go.

    Regards

    Thread Starter ucipri

    (@ucipri)

    Hi, thanks you for the answer.

    STEP 1 and 2 OKAY.
    But when i try to log using the standard page nothing happen. The page just refreshes. Even if i try to reset my password, I don’t receive any confirmation mail.

    Thanks again

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, make sure you clear any cache. For example your browser cache and if your server is running a cache system.

    Also did you make sure there is nothing in your .htaccess file except WordPress default entries.

    Let me know how you go.

    Regards

    Thread Starter ucipri

    (@ucipri)

    Hi, i’ve just tried but nothing change.
    After some login attempts the browser shows this message

    “Unauthorized
    This server could not verify that you are authorized to access the document requested. Either you supplied the wrong credentials (e.g., bad password), or your browser doesn’t understand how to supply the credentials required.”

    I’ve also disabled all the plugins and the theme…

    Best

    • This reply was modified 5 years, 11 months ago by ucipri.
    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, it looks like some security setting in your server might be blocking your from accessing your site. Your best option to speak to your host about this issue. Let me know what they say.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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