Login Loop?

  • Resolved destilwell

    (@destilwell)


    3 years, 10 months ago

    I got a notification from a user that after logging in, the page they are redirected to says not logged in, please log in.
    If she goes back to the log in page, she’s logged in, but can’t access the page she was redirected to that is protected.
    I disabled all the plugins except for Simple membership itself and the simple membership shortcode plugin. The first time I recreated the problem was when I activated the brute force login limiter on Jetpack. So I deactivated Jetpack. The next plugin that duplicated the problem was the simple membership redirection plugin.

    So now both Jetpack and the redirection plugin are deactivated, and everything seems to work. But it’s nicer to have the redirection active. Not sure what’s wrong.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi, just for testing purposes. Can you test one of WordPress default themes like Twenty Nineteen? Let me know what happens.

    Thank you

    Thread Starter destilwell

    (@destilwell)

    Thank you for responding. This is a site with a paywall and I don’t want potentially run into problems switching the theme and switching back. I can try downloading a copy and setting up a staging site where I can change the theme, reactivate the plugins, and see if the problem is duplicated.

    Jetpack had an update on the 12th. Wondering if that has something to do with the problem? I was only using the brute force protection offered, and have installed Login Attempts Limiter Reloaded instead, with no issues so far.

    I’ll try the staging site later (2 am here) and get back to you. Thanks!

    Thread Starter destilwell

    (@destilwell)

    Update: I used the wp migration tool to pull down a copy of the site in question, and used the same plugin to install it on a fresh wordpress install on a subdomain. Before changing the theme, I tried to duplicate the error by reactivating jetpack and the redirection plugin. Site worked fine. So I haven’t tried using a new theme because the duplicate site works.

    If you have a suggestion, I’d be grateful.

    • This reply was modified 3 years, 10 months ago by destilwell. Reason: Wrong about second site
    Thread Starter destilwell

    (@destilwell)

    Okay, this might be of importance. Duplicate site is running as http and not https. I use the really simple ssl plugin, but it seems a recommendation a couple of months ago is to use the Easy https plug in. Should I remove that before trying the other one? It seems they might conflict as they are similar in scope of function.

    • This reply was modified 3 years, 10 months ago by destilwell. Reason: added really simple ssl plugin information
    • This reply was modified 3 years, 10 months ago by destilwell.
    Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    So I haven’t tried using a new theme because the duplicate site works.

    That is strange that it works in the staging site and not the live site. Check your permalink structure?

    Okay, this might be of importance. Duplicate site is running as http and not https. I use the really simple ssl plugin, but it seems a recommendation a couple of months ago is to use the Easy https plug in. Should I remove that before trying the other one? It seems they might conflict as they are similar in scope of function.

    You should only use one. It doesn’t matter which one you use as long as it does the job.

    Thank you

    Thread Starter destilwell

    (@destilwell)

    So, I had my hosting company install a new ssl certificate on the site in question. I then deactivated really simple ssl and activated the easy https plugin instead. Site didn’t break, so that was nice after the warnings, lol.

    Reactivated the after login redirection plugin and tested the login from the front side of the website. It worked! And I learned an important lesson about reading the forums. This issue was covered before and I didn’t use the advice about the Easy Https plugin because I thought it should have worked the same as the really simple ssl plugin, but that is not the case.
    Reactivated Jetpack, login redirection still works as it should. Looks like all is well again!

    Thank you for taking the time to address my questions and concerns. ??

    Plugin Support mbrsolution

    (@mbrsolution)

    I am happy to know that you managed to solve your issue ??

    Enjoy the plugins.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Login Loop?’ is closed to new replies.