Login Issues

  • Resolved chrisei

    (@chrisei)


    1 month ago

    Hello! I have been sending many emails to support and have not received a response.
    I cannot access my account at https://wperp.com/, nor does recovering my password work.
    I tried to create a new account and I didn’t receive the confirmation in the email either.
    Is there any other method of contacting you? I need support and the emails are not arriving and the access system is not working either.

    I need help with incorporating another extension and help with the translation of the PRO version that is not working (Specifically the translation of HR Frontend).

    Thank You
    PS: I have the activation code if it’s needed.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Md. Tanvir Chowdhury

    (@tanvir101)

    Hi @chrisei,

    We regret any inconvenience you may have experienced. I have verified that all of our support tickets have been addressed. Could you please double-check your email?
    If you still haven’t received a response, please share the ticket number here, and we will follow up with you accordingly.
    Furthermore, regarding queries or issues related to the WP ERP Pro version, we are unable to assist by the rules of the WordPress ORG forum, which prohibits us from offering support or guidance for any Pro features or commercial purposes.

    We hope for your understanding and compliance with the forum rules to ensure mutual cooperation.
    Let me know if you need any assistance. Appreciate your understanding wholeheartedly.

    Thread Starter chrisei

    (@chrisei)

    That is exactly the problem, I cant create a support ticket without entering my account, and i cant enter my account.
    Is there any email or chat that i can comunicate for PRO assistance? I tried all the forms in the web and there is no response.

    Plugin Support Md. Tanvir Chowdhury

    (@tanvir101)

    Hi @chrisei
    Please contact us from our official page: https://wperp.com/contact/,
    We will provide you with guidance on it thoroughly. We will be looking forward to your response.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.