login issue

Hi @fascinating123 is your website using any cache system or plugin?

Thank for your reply, I truly used the plugin, but my colleages’ website and still use as well. So I am confused and want to resolve this issue as soon as possible. So do you have any method about this issue?
I will wait for your reply

@fascinating123 Access wp-contents folder via FTP or cPanel File Manager and rename the plugins folder as plugins.disable. You should be able to login.

Try and find which specific plugin is causing this issue. And remove it.

Well, thank you for your reply. Would you mind telling me more details about this issue. I have no ideas about gow to do

@fascinating123 No problem. Navigate through the following resource to understand the process in details: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

Also, feel free to ask questions if you face further issues.

Thank ouy for your help, I will try what you have told.