• Chito

    (@chitaranjanthoudam)


    I just installed a WordPress using the software provided by WebhostingPad, for no reason I am not able to login using this link https://eeyum.com/wp-login.php. I can access dashboard thought my c-panel but not sure why I don’t even get a place to enter the admin password, any suggestion is welcome.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator t-p

    (@t-p)

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins and change the theme for you, while you’re still logged in, without affecting normal visitors to your site.

    Thread Starter Chito

    (@chitaranjanthoudam)

    I tried disabled plugins and themes but no luck, I will reinstall again manually. This is weird, I have installed WordPress many times but I never have seen this issue before.

    Moderator t-p

    (@t-p)

    Also, discuss with your hosting provider and ask them what’s going on.

Viewing 3 replies - 1 through 3 (of 3 total)
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