login form not showing

  • I’m not entirely sure this is iThemes related but it’s my best guess. I have iThemes installed on the site above.

    At this moment I’m unable to log in because the log in form isn’t showing.

    What I think might have happened is that I disabled the license for this site but didn’t deactivate the plugin.

    I’m guessing this might be iThemes related because iThemes does so much with the login.

    I do have ftp access to the files.

    EDIT: I also have a backup of the site.
    Any help or ideas appreciated.

    Mike

    • This topic was modified 2 years, 8 months ago by michaelmossey.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter michaelmossey

    (@michaelmossey)

    I think I’m just going to install it from the backup and see how that fares.

    Hey there Mike,

    You can temporarily add the below WordPress constant to the wp-config.php file with FTP access to help you get logged in.

    define( 'ITSEC_DISABLE_MODULES', true );

    By the context, it sounds like a bug with the Passwordless Login module. Once you are logged in try the below:

    Try changing the Passwordless Login Flow from Method First to Username First, saving, and then switching back.

    After saving this, remove the above WordPress constant, clear your browser cache and see if that helped.

    Thread Starter michaelmossey

    (@michaelmossey)

    That fixed it. Note that neither setting for Passwordless Login Flow was checked. I left it at Method First.

    Glad to hear, Mike. Thanks for the update.

Viewing 4 replies - 1 through 4 (of 4 total)
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