login form : no error message

  • Resolved philduc

    (@philduc)


    2 years, 8 months ago

    User Registration version : 2.1.4.1 as well as 2.1.3
    WP version : 5.9.2
    PHP version : 7.4.28
    I have rolled back to User Registration 2.1.3 because reCaptcha 2 did not appear with 2.1.4.1.
    With both versions, users can see no error message in case userName or password is incorrect.
    Thanks for your help.
    Regards

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @philduc,

    The latest version of user registration is 2.1.4.2. Could you please update the plugin and check your issue is resolved or not.

    We checked the mentioned issue in our testing environment, but we are unable to replicate the issue. For your confirmation, please check this screenshot https://prnt.sc/2p4AbEN4UWNR.

    It might be a conflict. Please check this documentation link https://docs.wpeverest.com/user-registration/docs/how-to-check-plugin-theme-conflict/ and follow the instruction kindly. This will let you know the cause of the error.

    Regards!

    Thread Starter philduc

    (@philduc)

    Thanks Amrit !
    The conflict is between “User Registration” version 2.1.5.1 and “All in One SEO Pack” since its version 4.1.5.2 (most recent version is 4.1.8).
    I have temporarily turned All in One SEO Pack back to version 4.1.5.1 ; the login process (including reCaptcha and errors display) is now ok.
    I will aware them. Please tell me if a new version of User Registration might solve this conflict.
    Again thanks.
    Phil

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @philduc,

    Thank you for writing back,

    We have tested with the latest version of the All in One SEO(4.1.8) and User Registration plugin, but we did not find the issue. Please update the latest version plugin and if you find any issue, let us know.

    Regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @philduc,

    Since we did not get a response from your end, we are marking this thread as resolved as we believe the things mentioned here are now resolved. Please create a new support thread if needed.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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