Login Fails for Admin user

  • Resolved rafialavenderturtle

    (@rafialavenderturtle)


    1 year, 4 months ago

    I installed WordFence on 5 sites. All work fine but this site gives an error when I try to login with my credentials. I can access the site through ManageWP but when I or other users try to login manually, it says:

    ERROR: Incorrect username or password.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support wfscott

    (@wfscott)

    Hello, @rafialavenderturtle

    Thanks for your patience.

    Can you confirm if this site is the only one using the custom login page URL? I would recommend testing to see if the login works as expected if you revert that to the default /wp-admin

    Thanks,
    Scott

    Thread Starter rafialavenderturtle

    (@rafialavenderturtle)

    Hi there,

    I did try and disable the plugin that changes the default login url but it didn’t work. I ended up deleting the WordFence plugin and reinstalling it. Seemed to fix the issue. Not sure what was wrong. Thanks for following up. The login is working now.

    Plugin Support wfscott

    (@wfscott)

    Thanks for the update. Please let us know if you run into any issues going forward.

Viewing 3 replies - 1 through 3 (of 3 total)
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