login errors not showing on login page

  • Resolved jackyvip

    (@jackyvip)


    3 years, 8 months ago

    When I try to login without a password, or an user, or both there are no error messages displayed. The [“wc_notices”]=> NULL is nul. What can I do?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi there ??

    This kind of problem is usually caused by a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Before you start

    1. First, please make sure you have a good backup in place of your full site and database. Most hosting companies have this included in the subscription, but you could also consider using a service like?Jetpack. If something goes wrong, it’s nice to know that you can restore your site.
    2. Second, I would suggest installing a plugin called?Health Check & Troubleshooting. This is a plugin developed by the WordPress community and it allows you to disable plugins without affecting your current site visitors.

    Cheers!

    Thread Starter jackyvip

    (@jackyvip)

    I use Storefronttheme. The problem is from Elementor PRO.

    Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Thanks for the clarification!

    So in this case, I would like to recommend you to contact Elementor Pro support team so that they can help you with this issue.

    Please kindly note that this particular forum is for questions that are directly related to the features and functionality of the free WooCommerce plugin. While we’re experts on our own products, third-party plugins are best supported by their own resp. developers (and more importantly, I’d rather not give you any incorrect information).

    I hope this makes sense. ??

    Plugin Support abwaita a11n

    (@abwaita)

    Hi @jackyvip,

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to reach Elementor for further assistance.

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 4 replies - 1 through 4 (of 4 total)
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