Login error

  • Resolved Jan Boen

    (@janboen)


    4 years, 3 months ago

    Hi,

    After completing the normal WP username/password page and submitting the OTP page shows but almost immediately after it shows it refreshes and also shows an error.
    You can simply ignore the error, enter the OTP and you can login but the error is very confusing for the users and prevents the more wide acceptance as new users don’t trust the OTP to work properly.
    I have a screenshot but can(t attach it to this e-mail.

    Suggestions?

    Thanks,

    Jan

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author David Anderson / Team Updraft

    (@davidanderson)

    This suggests the presence of some other plugin that is causing an error on the login page. What happens if you temporarily deactivate all other plugins, switch to a default theme, reload the page, and try again?

Viewing 1 replies (of 1 total)
  • The topic ‘Login error’ is closed to new replies.