• Resolved djs5295

    (@djs5295)


    Login Button Gray & doesnt work. I disabled plugins, changed themes and even went to only wordfence and still did not help login. Sending Diagnostics.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    Hi @djs5295,

    The login button on your homepage just has a hyperlink of “#” so seems non-responsive when clicked but doesn’t appear to be triggering new JavaScript errors when clicked, which might have hinted at a broken plugin or script. Your path to /wp-admin seemed like the login button worked fine, but naturally I couldn’t go any further than that. I don’t see any diagnostics with your username attached in our inbox at this stage.

    Are you seeing blocks in your?Live Traffic?page that might hint at a false-positive block against something that should be happening when the link is clicked?

    If you have any Wordfence Login Security features like 2FA or reCAPTCHA installed, bear in mind that it’s only designed to work with the default WordPress and WooCommerce login/registration forms so wouldn’t work with custom forms or other third-party plugins that generate a login page or modal form.

    Many thanks,
    Peter.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.