Login and Signup buttons fail

  • Resolved icaro56

    (@icaro56)


    3 years, 6 months ago

    I have a problem with my site. When the user tries to log in or create a new account, on the first attempt the page resets and sends nothing. And on the second try, it works.

    When I clear the entire Cloudflare plugin cache, the user can log in or register at first try. But after a few hours, the error happens again.

    I already added the url “minha-conta*” to the list of Prevent the following URIs to be cached

    • This topic was modified 3 years, 6 months ago by icaro56.
    • This topic was modified 3 years, 6 months ago by icaro56.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor iSaumya

    (@isaumya)

    Hi,
    I just now tested your website and can see that your register/login pages are being bypassed from cache: https://i.imgur.com/UbBfTij.png

    I’ve also tried to login with a dummy email address and it perfectly showed me the error after I click login.

    Can you recheck on an incognito window? As I am not seeing any issues here.

    Thread Starter icaro56

    (@icaro56)

    Hi, thank you by the feedback.

    yesterday I purge the cache in the Cloudflare Super Page Cache and I added a new rule in the Cloudflare site to does not cache the page “minha-conta”.

    I think so this new rule that solve the problem.

    Plugin Contributor iSaumya

    (@isaumya)

    You should not need to add a new rule in CF. Just excluding them in plugin settings should work just fine.

    Thread Starter icaro56

    (@icaro56)

    In the plugin, I already had add the exclusion, but it does not work.

    Plugin Contributor iSaumya

    (@isaumya)

    That is wired. Can you turn off the CF page rule for exclusion so that I can test?
    Also the exclusion supposed to be /minha-conta* and not minha-conta*

    Thread Starter icaro56

    (@icaro56)

    In my plugin config I put

    /my-account*
    /minha-conta*
    /minha-conta/*

    I remove the config in pages rules now.

    Plugin Contributor iSaumya

    (@isaumya)

    Working perfectly fine: https://i.imgur.com/ThBATdd.png

    ALso you don’t need /minha-conta/* as /minha-conta* covers that.

    Thread Starter icaro56

    (@icaro56)

    Thank you. I will test again after 1 day to confirm that everything has resolved. Because the error occurred after a time of using the site without resetting the cache.

    Plugin Contributor iSaumya

    (@isaumya)

    Yah! Once you change these settings you need to purge cache. Test and let me know so that the thread can be resolved.

Viewing 9 replies - 1 through 9 (of 9 total)
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