Logging in/getting started/updating

  • Hello
    I am new to Word Press and having a few issues logging on/updating anything. Each time I click log on anything – site admin/log in… the screen just goes blank. I have tried in Chrome and Internet Explorer.
    Website address is ilovemount.co.nz.
    Any tips would be greatly appreciated.

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  • Moderator James Huff

    (@macmanx)

    A blank screen means that PHP is crashing, usually due to a function conflict introduced by a plugin or theme.

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    If none of the above fixes it, then you should try to re-install a fresh copy of WordPress. While it is unlikely, but it is always possible that a core file may have been corrupted.

    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/

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