Logging in as admin makes home page error 500

  • Resolved annaise

    (@annaise)


    1 year, 6 months ago

    Logging in as admin makes homepage HTTP ERROR 500. Doesn’t matter which browser. Once I log out or use incognito mode (not logged in) its ok. Also only happens to homepage. I really love the plugin but its very frustrating because I can’t go appearance > customise to customise the homepage.

    Everything works when plugin is in safe mode/deactivated

    I get these 2 errors in the logs.

    500	GET / HTTP/1.0
    AH01071: Got error 'PHP message: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 221184 bytes) in /var/www/vhosts/moortoys.com/httpdocs/wp-content/themes/kadence/template-parts/footer/footer-widget1.php on line 19PHP message: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 221184 bytes) in /var/www/vhosts/moortoys.com/httpdocs/wp-includes/functions.php on line 3810PHP message: PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 208896 bytes) in /var/www/vhosts/moortoys.com/httpdocs/wp-content/plugins/complianz-gdpr/class-cookie-blocker.php on line 800', referer: https://moortoys.com/toys/
    • This topic was modified 1 year, 6 months ago by annaise.
    • This topic was modified 1 year, 6 months ago by annaise. Reason: added logs

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter annaise

    (@annaise)

    Also just noticed that cart page completely doesn’t load, unless plugin is deactivated/in safe mode

    Thread Starter annaise

    (@annaise)

    Updating PHP version from 8.0.30 to 8.1.22 fixed it!

    Plugin Contributor jarnovos

    (@jarnovos)

    Hi @annaise,

    I’m glad to hear you’ve already solved this, thanks a lot for sharing the solution with us aswell.

    If any further questions arise about the Complianz plugin, please feel free to reach out to us.

    Kind regards, Jarno

Viewing 3 replies - 1 through 3 (of 3 total)
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