Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support wfphil

    (@wfphil)

    Hi @marjolein64

    I will need your Wordfence diagnostics report. Please go to the top of the “Diagnostics” tab on the Wordfence “Tools” page. There will be a “SEND REPORT BY EMAIL” button to send the diagnostics report. Enter wftest [at] wordfence [dot] com as the email and marjolein64 as the forum username please.

    Once you have emailed me the diagnostics report can you reply here to let me know that it has been sent. This is important in the unlikely event that your installation of WordPress is having an issue with sending mail.

    Thread Starter marjolein64

    (@marjolein64)

    Thanks for your reply.

    I just sent the diagnostics report to your e-mail

    Plugin Support wfphil

    (@wfphil)

    Hi @marjolein64

    This looks like it might be caused by the WPML Multilingual CMS plugin.

    On the scan issues link, can you check via your browser or right mouse button menu to check the link to see if there is an extra forward slash anywhere in the URL please.

    Thread Starter marjolein64

    (@marjolein64)

    Yes, you are correct! I have an extra slash: …//wp-admin/…

    When I perform a manual scan I’m able to see the results, I only have this issue when opening notifications from the Wordfence dashboard.
    Switching to the other language has the same issue.

    Plugin Support wfphil

    (@wfphil)

    Hi @marjolein64

    Thank you for the update.

    We don’t have the same issue on a WPML test site, but WPML can be set up in several ways, and we also haven’t tested WPML on Multisite. We get the site URL from WordPress, but there could be several things that cause it to have an extra unexpected slash.

    Can you send a screenshot of the “Language URL format” section of the WPML language settings at WPML > Languages on the WordPress admin menu?

    We see that WordPress cron job system is enabled in diagnostics, but do you also run the wp-cron.php file from a Linux cron job or any other method? (This could affect how the scan starts, when it is not triggered by regular site visits.)

    If you’re able to send server raw access logs to wftest [at] wordfence [dot] com that include the period of time when a scan starts when this happens, we may be able to see what is triggering the scan to run with an extra slash.

    Thread Starter marjolein64

    (@marjolein64)

    Hi @wfphil,

    Thanks for your reply.
    I have sent the server logs to the e-mail address. In that e-mail, I have also added a screenshot of the WPML language settings.
    As far as I know, we don’t run wp-cron.php from linux.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Logged out when checking notifications’ is closed to new replies.