Logged Out Table Now Showing

Hi, EvanCourtney
We can’t see any Ajax errors in the network tab of the developer console on the page,
but there are certain JS console errors for non-logged users, we can see.
–
If your table shows for only logged users, but not for logged out users,
it might be some kind of a security issue on the site.
Can you please try to see if you have any security plugins, disable them,
purge cache, and see if that helps?
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If that does not help,
please reach out to your hosting support and send them the link to this page,
and tell them that you can see the content of our plugin only as logged in user, but can not as non logged in,
and see if they can find any security setting that might be blocking it.
–
If that does not help,

let’s check if it might be any kind of a conflict with another plugin.
Please deactivate all other plugins except for our plugin,

purge all cache of the site, then refresh the page where the issue is, and see if the issue stops.

If it does, then start activating other plugins one by one, and after each activation refresh the page to see if the issue comes back.

Once it does reoccur, you will have found the plugin causing the issue.

–

Please let me know if you isolated the conflict;

If not, please reach out to our support on this page https://tmsplugins.ticksy.com/
and they can help you debug the issue further. Just refer to our correspondence here and they will help you out.
Let us know how it goes. Thank you

• This reply was modified 2 years, 6 months ago by wpDataTables.

Thank you.

I disabled my caching plugin WP Rocket and cleared up the issue.

Hi, Evan
We are happy to see that you isolated the conflict.
Generally speaking, for the time being , our server-side tables have issues when we combine them with any caching plugins.
Our developers will work on improving this in the future.
At this time, you can use caching plugins – but make sure to exclude the pages where you have tables from the caching, and it should be OK.
Or you can simply disable the conflicting plugin completely.
Let us know if you encounter any other issues. Thanks

I’m having similar problems. Logged in or not, the wpdatatables don’t show up with WP Rocket caching on. I have turned off rocket just for the pages, but the pages are very slow to load.