Logged in users not reliable

  • welko

    (@welko)


    2 years ago

    Hi,

    I’ve noticed that the visitors statistics oftently doesn’t show logged in user’s id when it’s legit.

    Is there a way to make it reliable ?

    Thanks in advance for your answer.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reza

    (@reventon94)

    Hi @welko,

    Thank you for reaching out to us. I’m Reza from the VeronaLabs customer support team.

    Could you please check the following file and send me its content if you see any error messages?
    wp-content / uploads / wp-statistics / debug.log

    Thanks

    Thread Starter welko

    (@welko)

    Hi,

    It seems that their is no error.

    Here is the entire content of the file :
    2022-04-28 02:06:58: Duplicate entry ‘2022-04-29’ for key ‘unique_date’
    2022-05-09 02:17:09: Duplicate entry ‘2022-05-10’ for key ‘unique_date’
    2022-05-17 02:02:40: Duplicate entry ‘2022-05-18’ for key ‘unique_date’
    2022-05-20 02:02:39: Duplicate entry ‘2022-05-21’ for key ‘unique_date’
    2022-05-23 02:55:06: Duplicate entry ‘2022-05-24’ for key ‘unique_date’
    2022-05-30 02:37:08: Duplicate entry ‘2022-05-31’ for key ‘unique_date’
    2022-06-01 02:03:51: Duplicate entry ‘2022-06-02’ for key ‘unique_date’
    2022-11-15 07:41:24: The address XXX.XXX.XXX.XXX is not in the database.
    2022-11-15 07:41:26: The address XXX.XXX.XXX.XXX is not in the database.
    2022-11-15 07:56:34: The address XXX.XXX.XXX.XXX is not in the database.
    2022-11-15 07:56:35: The address XXX.XXX.XXX.XXX is not in the database.
    2022-11-15 10:30:38: The address XXX.XXX.XXX.XXX is not in the database.
    2022-11-15 10:30:39: The address XXX.XXX.XXX.XXX is not in the database.

    Thanks.

    Reza

    (@reventon94)

    Hi,

    I hope you’re doing well.

    Could you please contact us at the following email address?
    [email protected]

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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