• Resolved ailaina123456

    (@ailaina123456)


    Hi,

    When plugin is activated, I have an issue when logging out from my website, the page keeps on loading indefinitely. It does log out but the page would never load.

    Regards

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    First and foremost try to identify what is breaking things by just disabling CSS or JS or HTML or Image optimization (incl. lazyload). Based on that we can see what the next steps need to be ??

    frank

    Thread Starter ailaina123456

    (@ailaina123456)

    Thanks for your quick feedback

    Indeed, when the js optimization is activated that the issue appears.

    Also I have had to add this set up in the file exception :

    wp-includes/js/dist/, wp-includes/js/tinymce/, js/jquery/jquery.min.js, wp-content/themes/BookYourTravel/js

    I had no problem till a week or so, before it was working well

    Thanks

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    likely something (a plugin or your theme) updated, changing the way logouts work.

    can you try switching off “aggregate JS” and instead enable “don’t aggregate but defer” and “also defer inline JS” (you might even be able to remove some exclusions if this works)?

    frank

    Thread Starter ailaina123456

    (@ailaina123456)

    I switched off “aggregate JS” and instead enable “don’t aggregate but defer” and “also defer inline JS” but the issue is still there.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    OK, next questions ??

    1. is login/ logout only for the site administrators/ editors or can the site users also log in?
    2. do you use a specific plugin to improve/ change login/ logout or is it default wordpress functionality?
    3. when checking the browser console, do you see javascript errors when JS is optimized (by either aggregating or deferring)?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    any news @ailaina123456 ?

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    No feedback so I assume you found a solution ailaina123456 ? Feel free to follow up if you still encounter issues!

    have a nice day!
    frank

Viewing 7 replies - 1 through 7 (of 7 total)
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