• Resolved midmich

    (@midmich)


    Good day. After we updated from 3.8.4 the logo has disappeared from the invoices. We have upgraded to 3.8.6 to see if after 3.8.5 the issue was resolved and have since moved back to 3.8.4 to correct the issue. Any suggestions?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor dwpriv

    (@dwpriv)

    Have you tried the option under PDF Invoices > Advance > Settings > “Embed images”?

    Thread Starter midmich

    (@midmich)

    Just tried that and nothing changed. Still not showing the logo in the newer versions for us.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @midmich,

    Although by now you’ve probably already resolved this issue, the following code snippet may serve as an alternative solution:

    /**
    * PDF Invoices & Packing Slips for WooCommerce:
    * Set a shop logo manually (this will override the shop logo in the plugin's settings)
    */
    add_filter( 'wpo_wcpdf_header_logo_img_element', function( $img_element, $attachment) {
    // Set the URL of your shop logo below:
    $shop_logo_url = 'https://img.logoipsum.com/288.svg';
    return "<img src='{$shop_logo_url}'/>";
    }, 10, 2 );

    Hope it helps!

    Hi @yordansoares

    I’m experiencing the same problem. Have tried your code solution, but issue persists. Previous stable version (where logo appears) was 3.8.2. Failure first noticed after updating to 3.8.6 but not sure about interim versions. Media library is stored on Google Cloud via WP-Stateless plugin, but given your custom code doesn’t appear to resolve the issue, I’m not sure if this is the problem.

    Thanks in advance.

    Plugin Contributor alexmigf

    (@alexmigf)

    Hi @midmich @krolyn

    Could you please send us an email so we can investigate this further?

    Thread Starter midmich

    (@midmich)

    Sure thing will send an email shortly. Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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