Log migration not working

  • Resolved bingokid

    (@bingokid)


    1 year, 10 months ago

    After upgrade, migration is stuck at zero for a few hours now, showing no progress 0/250. Emails sent since upgrade are also not shown

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support M Haseeb

    (@haseeb0001)

    Hi @bingokid ,

    Hope you are doing good. Please?create a ticket on our technical support channel?so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thanks and regards,
    Support Team – WPExperts

    Thread Starter bingokid

    (@bingokid)

    OK, I did.

    Plugin Support M Haseeb

    (@haseeb0001)

    Sure team will follow up.

    Thanks and regards,
    Support Team – WPExperts

    Plugin Support M Haseeb

    (@haseeb0001)

    Hi @bingokid ,

    I want to inform you that we have released Version 2.5.2 update with the following fixes and improvements to streamline your migration process.

    FIXES

    • Fixed the issue where users were getting stuck in the initial migration stage.

    IMPROVEMENTS

    • On completing the migration process, limit the notice to the logs section only to delete old logs.
    • Added an option to disable migration notifications for seven days on clicking the cross icon on notice.
    • Added a new feature that allows users to revert a migration. This way, they can retry the migration process or switch back to the old logs interface if required.
    • Added an option to skip the migration process for those who do not wish to transfer their old logs and want to switch to the new interface.
    • Added permission check before creating/writing error log during migration.

    Please update and do let us know if there is anything we can help you with.

    Thanks and regards,
    Support Team – WPExperts

Viewing 4 replies - 1 through 4 (of 4 total)
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