Log Is Always Empty

  • Resolved weasterly

    (@weasterly)


    6 years, 9 months ago

    Hello, I am trying to use this tool and I keep getting the message

    “Connection failed
    See the errors in the log below”

    But when I scroll down the log is empty. Checking or unchecking the Log Auto-Refresh box does nothing to fix this. Any ideas?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Kerfred

    (@kerfred)

    Something on your WordPress site may block the log files from reading. It is probably a rule in your .htaccess file.

    For the connection problem, this FAQ will help you: https://www.fredericgilles.net/support/kb/faq.php?id=41

    Thread Starter weasterly

    (@weasterly)

    Hello, I have tried putting a copy of both sites on the same server, which resolved the database connection issue but I’m still getting no log and also, no progress when I try to migrate. It just sits at 0 and breaking the database instructions doesn’t give me an error in the log.

    I checked my .htaccess and it’s as follows

    # HTTPS forced by SG-Optimizer
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteCond %{HTTPS} off
    RewriteRule ^(.*)$ https://%{SERVER_NAME}%{REQUEST_URI} [R=301,L]
    </IfModule>
    # END HTTPS
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase //wp/
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . //wp/index.php [L]
    </IfModule>

    # END WordPress

    I can’t see what in there would be preventing the plugin from running properly?

    Plugin Author Kerfred

    (@kerfred)

    Could you open a ticket on https://www.fredericgilles.net/support/ and provide the WordPress credentials?
    I’ll try to see what’s wrong on your site.

Viewing 3 replies - 1 through 3 (of 3 total)
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