Log in/Register form Woo Commerce

  • Resolved paulinevanp90

    (@paulinevanp90)


    7 years ago

    Hi there,

    When clients put something in the chart on my website, they have to log in.
    I have a few questions about this.
    1) When you click on ”forgot password” and you enter your email you don’t receive instructions to reset your password.

    2) When people order they have to fill in their address details. I want them to fill also other details like their sizes (waste, taille etc). Where can I change the register form?

    Please see my website: https://thehappytailors.com/product/jasjes/ and select the following characteristics. Stof: Chiffon – Kleur: Black – Model: Closed.

    Please contact me if you need me: [email protected]

    Thank in advance for your willingness to help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Caleb Burks

    (@icaleb)

    Automattic Happiness Engineer

    This is what I see when requesting a password reset:

    Before: https://cld.wthms.co/gV5lLC
    After: https://cld.wthms.co/m9itXy

    So your theme or another plugin must be hiding these messages.

    Secondly, wouldn’t this information ( size, waist, etc) be better at the product level? Checkout is for billing/shipping info, not product requirements.

    You can use attributes to collect more info, or something like Product Add-Ons perhaps: https://www.woocommerce.com/products/product-add-ons/

    Thread Starter paulinevanp90

    (@paulinevanp90)

    Hi Caleb,

    Thank you for the effort to reply to my questions.
    1) I know that this should be the messages but I don’t get to see this when I request my password. My question was how can I change that?

    2) Also this is not an answer to my issue. You are right: the customer should first indicate their sizes (waiste, height etc). But how can I link this registration to the order details. So in other words: if the customer orders a dress how can I know what his/her sizes are?

    Regards, Pauline

    Mikey (a11n)

    (@mikeyarce)

    Hi @paulinevanp90,

    1) I know that this should be the messages but I don’t get to see this when I request my password. My question was how can I change that?

    I think what’s happening is that your theme or another plugin is removing that from showing. As a test, if you switch to a different theme and disable all other plugins except WooCommerce, do they show up again?

    If they do, try enabling everything back to see when they go away.

    2) Also this is not an answer to my issue. You are right: the customer should first indicate their sizes (waiste, height etc). But how can I link this registration to the order details. So in other words: if the customer orders a dress how can I know what his/her sizes are?

    What I would suggest is actually not having these forms in the “registration” but actually in the products. For example you could create a variable product where a customer has to pick a size when they add to cart. That way when the purchase is made you can see what size they picked. More about variable products:
    https://docs.woocommerce.com/document/variable-product/

    If you want to have a custom registration form with custom user details, you might be able to find a plugin that adds fields to the registration, but then you would need to add some custom functionality that uses that information in your products as well. For that we would recommend hiring a developer.

Viewing 3 replies - 1 through 3 (of 3 total)
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