Log Exclusions won’t work after last update / WP 5.5

  • Resolved Michael

    (@mitfi)


    4 years, 3 months ago

    Dear support team,

    great plugin!

    Some time ago, I had the same issue that I could not exlude myself/administrator from being logged in your plugin.
    Then, you corrected this behaviour by linking earlier in the chain…

    Now, after the latest update, logging exclusions don’t work anymore (neither by role, nor by username), probably due to WP 5.5?

    Thanks in advance for looking into that.

    Best regards

    Michael

    • This topic was modified 4 years, 3 months ago by Michael.
    • This topic was modified 4 years, 3 months ago by Michael.
    • This topic was modified 4 years, 3 months ago by Michael.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support robertabela

    (@robert681)

    Hello @mitfi

    Thank you for using our plugin. I am sorry to read about your problem.

    I can confirm that the exclusions work well in version 5.5, so this issue might be specific to your website. Can you please contact us at [email protected] so we can start troubleshooting this issue?

    Looking forward to hearing from you.

    Thread Starter Michael

    (@mitfi)

    Hello @robert681,

    thanks a lot for your fast feedback.

    I believe you are right, however, after executing problemhandling mode by the
    Health Check & Troubleshooting plugin with a standard theme and zero plugins active (except your’s), the issue persists…

    Furthermore, I have another site with a different set-up and far less plugins and same behaviour after upgrade to WP 5.5.

    (Login is still reported although excluded, Logoff continues to properly not being reported)

    What would you recommend?

    Thanks and best regards

    Michael

    • This reply was modified 4 years, 3 months ago by Michael.
    • This reply was modified 4 years, 3 months ago by Michael.
    Plugin Support robertabela

    (@robert681)

    Hello Michael,

    Please send us an email at [email protected] so we can start troubleshooting this issue.

    Looking forward to hearing from you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Log Exclusions won’t work after last update / WP 5.5’ is closed to new replies.