Lockout email does not arrive

Hi traxcat have you enabled the following feature Login Lockdown Options under WP Security -> User Login -> Login Lockdown? If you have what time have you added in the following field Time Length of Lockout (min):

Yes, I did enable the lockdown feature.
I left the lockout time to 60 minutes (default)

And have you received the e-mail yet? If not is your e-mail a Hotmail, Yahoo, Gmail or domain e-mail?

Still no email. It is not a generic email. It is an @20dollargig.com email. My site domain. https://www.20dollargig.com
My emails are hosted on Godaddy email servers.

I have heard of people having issues receiving e-mails in GoDaddy. I know you mentioned above that you sent an e-mail to test the e-mail service and you received it.

Can you check in the server to see if the e-mail might be there.

I just checked the server again, still not there.

You are trying to send from @20dollargig.com and receive it @20dollargig.com? Or receive it somewhere else?

Sending from @webriders.net to @20dollargig.

I am in the process of setting up another site. When I am finished I will test it again.

Both GoDaddy email addresses. Are you using GoDaddy’s internal SMTP server to send your mail? relay-hosting.secureserver.net?

I am sending email from windows live mail but both emails (@webriders and @20dollargig) are hosted on secureserver.net

You are sending mail form WordPress via All In One WP Security & Firewall. Wasn’t that your issue? Your WordPress must therefore send the mail through relay-hosting.secureserver.net.

How does Windows Live Mail come into it? Is there a third email address involved?

I don’t know how All In One WP Security sends email. That is the one I didn’t receive. After locking myself out of the site it gave me an option to receive unlock instructions. It asked me for my email address. After supplying the email address it said it sent me instructions to the email address I entered. That is the one that never arrived.

@postman SMTP thank you for stepping in to help. Much appreciated ??

@postman SMTP
When I tested my email server to be sure it was working I sent a test email from @webriders.net to @20dollargig using windows live mail. It has nothing to do with the website. Just a test to be sure that @20dollargig was working ok.

@mbrsolution, but I’m stumped for this problem. It sounds like traxcat isn’t using an SMTP plugin, so WordPress is by default using PHPMailer with localhost on port 25… On GoDaddy, for GoDaddy-hosted email, that should work.

@traxcat the only thing I can think to do is install an SMTP plugin and use that to debug your problem. Maybe All In One WP Security & Firewall is sending mail using mail() (not allowed on GoDaddy) instead of wp_mail().. or maybe you hit a bug? You might want to install the plugin called Email Log and make sure that the email you expected was generated by the plugin with the correct envelope (sender address, etc.)

I sent a test email from @webriders.net to @20dollargig using windows live mail.

Ah I see. Not the greatest test, as spoofing your from address often results in undeliverable mail. But in this case it does prove that @20dollargig can receive some mail.