Locked out of website by Jetpack, get error when trying to access

  • Resolved TSurF

    (@tsurf)


    6 years ago

    Hi everyone, @jeherve

    I got locked out and blocked by Jetpack, then when i get the email to regain access i get this error:

    {“error”:”Bad Request”,”message”:”Invalid input.”}

    PLEASE HELP, we run a very popular news and media website and we cant post new stories (pattayatoday.net)

Viewing 1 replies (of 1 total)
  • Plugin Contributor James Huff

    (@macmanx)

    Sorry about that!

    To fix that, go to https://wordpress.com/settings/security under the connected WordPress.com account, and then select the site in question.

    Click the toggle next to “Prevent and block malicious login attempts,” followed by the “Add to whitelist” button, and save.

Viewing 1 replies (of 1 total)
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