Locked out, no unlock email sent

  • Resolved Roger

    (@erpol53)


    2 years, 1 month ago

    Hi,

    I got locked out of my site due to 3 failed logins (my bad!), the problem is that when I enter the email to unblock, it says instructions have been sent but nothing happens – I get no email. I can get back in the site by going to FTP and renaming the all-in-one-etc folder, but it’s not a viable long-term solution.

    Is there any way to fix this, short of deleting the plugin (which I like a lot)?
    I have a fixed IP, so no relief there. I know, I should have whitelisted it.
    Also, when this is fixed, is there a way to check that emails are actually sent ?

    Thanks for your help
    RP

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Prashant Baldha

    (@pmbaldha)

    Please accept my apologies for the inconvenience.

    The unlock request feature is working perfectly and the user is getting unlock request email.

    It looks like your server may cause an issue with email sending. To test email sending functionality from your site, please use this plugin.

    To rid of lockout, you can add the below code line in your wp-config.php file:

    
define('AIOWPS_DISABLE_LOGIN_LOCKDOWN', true);

    From the next release, we will change this constant name to AIOWPS_DISABLE_LOGIN_LOCKOUT. It is for implementing naming consistency.

    Thanks a lot. ??

    Thread Starter Roger

    (@erpol53)

    Hi, thanks very much for your response.

    I solved the issue by disabling the plugin from Ftp and restoring a recent backup. There’s probably a problem with the emails, I’ll checked that.

    The wp-config solution is great though, thanks.

    RP

Viewing 2 replies - 1 through 2 (of 2 total)
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