Locked Out Due to Many Logged In Attempts

  • Resolved snikoggs

    (@snikoggs)


    3 years, 5 months ago

    Good day.

    I have taken management over my office website. Upon attempting to login to the backend, I accidentally got the password wrong and it’s locked me out with the message “Locked out due to too many failed attempts.”

    So, I went into the cpanel and deleted the sso.php file in the wp-content folder, and yet the error message remains.

    Please help. It is super important because my office needs it sorted.

    Regards,
    Yuri Winston

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author miniOrange

    (@cyberlord92)

    Hi Yuri,

    Thanks for your query.

    It seems you’re facing the issue with some other plugin. The error message you mentioned is not from our SAML Single Sign-on plugin. Also, our plugin doesn’t have any file named sso.php.

    Kindly check and please raise a query from the Support/ Contact Us form of the plugin so that we can help you with figuring out the issue.

    Thanks!

Viewing 1 replies (of 1 total)
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