Locked out (after upgrading to new version on 01 Oct 2017)

  • Resolved backpackingseries

    (@backpackingseries)


    7 years, 1 month ago

    Hello,

    I am locked out of the system after upgrading to the new version on 10 Oct 2017. On the front-end login or registration forms, I do not get the UID and Password (or any text input) fields. It only shows the Login button. Clicking it returns an error message – ‘Invalid userid or password’. Is there a way for admins to bypass the plugin’s forms?

    Please help.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter backpackingseries

    (@backpackingseries)

    Correction to heading: New version on 10 Oct 2017

    Thread Starter backpackingseries

    (@backpackingseries)

    Okay, the cPanel allowed me to disable UsersWP plugin and I could log back in. I re-activated the plugin and things look fine for now. But the plugin behavior (after upgrade) was strange.

    Could it happen if someone tries to access wp-admin URL directly (like I did before it locked me out)?

    Plugin Author Stiofan

    (@stiofansisland)

    Hello, is everything working for you now?
    It sounds like the upgrade funtion did not fire the first time around. How did u update?

    Thanks,

    Stiofan

    Thread Starter backpackingseries

    (@backpackingseries)

    Hello,

    Thanks for the quick response.

    WordPress popped up a notification in the WP Dashboard to update the plugin and so I went ahead and clicked ‘update now’ link. This was last evening. And today, I woke up to a locked site. I used the cPanel to disable the plugin and enter the wp-admin area. Re-activated UserWP and the site is normal now.

    I did try accessing the wp-admin URL directly again. But the problem did not recur. So, I don’t know what caused this. As you said, perhaps the upgrade function did not fire properly and required the plugin to restart (deactivate – activate).

    Kind regards

    Plugin Author Stiofan

    (@stiofansisland)

    Thanks for your explanation, i’ll keep an eye out for any similar problems, but no one has reported anything similar as of yet.

    Thanks,

    Stiofan

    Thread Starter backpackingseries

    (@backpackingseries)

    Thank you.

    It could just be my site. Later this evening, I had these kind of errors (while disabling plugins one by one trying to troubleshoot an unrelated problem). I have fixed these but thought of sharing it here. Just in case it helps in your assessment.

    Warning: include(home/directory/public_html/wp-content/themes/gazette/inc/updater.php): failed to open stream: No such file or directory in home/directory/public_html/wp-content/themes/gazette/functions.php on line 255

    Warning: include(): Failed opening ‘home/directory/public_html/wp-content/themes/gazette/inc/updater.php’ for inclusion (include_path=’.:/opt/php70/lib/php’) in home/directory/public_html/wp-content/themes/gazette/functions.php on line 255

    Warning: Cannot modify header information – headers already sent by (output started at home/directory/public_html/wp-content/themes/gazette/functions.php:255) in home/directory/public_html/wp-includes/pluggable.php on line 1210

    Plugin Author Stiofan

    (@stiofansisland)

    Hello,

    Thanks for sharing, it might be related but we are also making a change that should fix the issue even if the upgrade does not fire the first time ??

    Thanks,

    Stiofan

Viewing 7 replies - 1 through 7 (of 7 total)
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