• Resolved joesmuid

    (@joesmuid)


    I have locked myself out of my account and cannot access my dashboard.
    To stop hackers, I setup two step authentication, but I only had this setup for myself in the dashboard.
    The session timed out and I went to log myself back in but it is not taking me to the WordPress login where two step authentication is setup, it redirecting me to my site user login page.
    I had setup a redirect here after logout not realising that it would stop me using the WordPress two step login.
    I had set the subscribers roles to only customers, so that they could not see my dashboard.
    How do I resolve this and get back into my site?
    Thanks,
    Joe

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author WP User Manager

    (@wpusermanager)

    Hey Joe, what plugin are you using for your 2FA? You could just manually deactivate it temporarily, by renaming that plugin folder in wp-content/plugins/ and then logging back in.

    Plugin Author WP User Manager

    (@wpusermanager)

    Once you are back in, you would need to turn off the WP User Manager setting that restricts access to wp-login.php so you can still login with the 2FA plugin.

    Thread Starter joesmuid

    (@joesmuid)

    Sorted thanks, I thought renaming the file would do the trick.
    I have turned the redirect off and will be carful what I do now.
    Thanks for the advice, appreciated

    Thread Starter joesmuid

    (@joesmuid)

    All fixed now.

    Plugin Author WP User Manager

    (@wpusermanager)

    Great news, glad you resolved it ??

Viewing 5 replies - 1 through 5 (of 5 total)
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