Locked me out

  • bluemi

    (@bluemi)


    8 years ago

    I’m sure it’s a great security tool but it kept locking me out from my WordPress installation. In the end even changing the passwords via phpMyAdmin didn’t help anymore, so I had to disable the plugin via phpMyAdmin – glad I found the instructions how to do this.
    Plugin deactivated – login problems gone.

    Maybe I’ve made a mistake myself but this shouldn’t happen in any case.

    • This topic was modified 8 years ago by bluemi.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, did you create a support ticket here in the forum? What features did you enable in the plugin? If you let me know what you enabled I am sure I can help you troubleshoot your issue.

    Regards

    Thread Starter bluemi

    (@bluemi)

    No, I had to quickly fix this since I had to make urgent changes on the website. As I said, it had locked me out completely, so the only way to get in again was to deactivate All In One WP Security via phpMyAdmin.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Would you like to try again and test the plugin? And if you run into any issues can you please open up a support ticket and someone will assist you very quickly.

    Regards

    mozg

    (@mozg)

    Have the same problem.

    all accounts cant login to admin panel after update.

    Plugin Contributor mbrsolution

    (@mbrsolution)

    @mozg, can you start a support ticket. This is for reviews only.

    Thank you

Viewing 5 replies - 1 through 5 (of 5 total)
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