• Resolved Sam

    (@subnoodle)


    Dear EM-Support,

    i hit a really mysterious issue with maps in locations.

    Maps work generally great for a longer time and still do.

    Now, we discovered a new issue, with is unclear since when it occures.

    We have maintained the details locations view with a little map of the location.

    We as well maintain an overview map with all locations.

    Now, on SOME of the locations the map does not show the location anymore, but a “whole-world-view”.

    When i counterproof the “view in larger map” of both, working and not working entries, the “ll”-paramter for longitude and latitude are only shown on working entries. On non-working entries, it shows “ll=0,0” – so, empty.
    When i counterproof the location in the backend, it shows perfectly up with it’s proper location for all locations.
    When i delete the values of columns longitude and latitude in table wp_em_locations, they get filled again as soon as i save the location.
    When i add something to the title for one specific location entry in the backend, it works again: adding “(München)” to the title, brings up the map suddenly. Deleting if again, does again not bring up the map again; adding only “(M)” does as well not bring it up.
    When i try this with a new created copy of this specific entry, it behaves exactly the same;
    When i try to add a little string to another specific entry, it does not work, regardless of how long the addtional string is;
    When i change the post-slug of the locations, nothings changes;
    When i downgrade em to 5.9.0, nothing changes;
    When i disable the Borlab-cooke-plugin, nothing changes;
    Now i’m really pretty puzzled, since:

    the geo-coordinates have to reach somehow the map-widget; they get lost on the way from the database to the frontend;
    but just on a random number of entries; there’s no rule when a entry works or not; we copied entries in the database field by field – didn’t work;
    => some work, others not – couldn’t make out a rule
    It was not a breaking change, since a former release works as well NOT
    How can you please support us here?

    Links:

    Overview of locations
    Overview Map
    Single entry, working
    Single entry, not working (about > 50%)
    Thank you!

    Thomas

    PS: I tried to enter this question in your new ticket system of the EM-site, but couldn’t! I mentioned me that i probably have wanted to post an issue twice, reviewed it and couldn’t find an entriy of it! ???

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support angelo_nwl

    (@angelo_nwl)

    Hi,

    I’m going to mark this as resolved and we will check your post in the pro forum.

    Thread Starter Sam

    (@subnoodle)

    Ah, ok. I thought i couldn’t submit die issue-form, since a hint “already posted” appeared, but couldn’t see an entry.

    However, now i see an entry in the PRO forum.

    I’m looking forward to your reply there then.

    Best regards, Thomas

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    For pro or commercial product support please contact the developer directly on their site. This includes any pre-sales topics as well.

    As the developer is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Locations do not show up location map, instead world-view’ is closed to new replies.