Locations & categories disappearing when translating

  • Resolved omithoofd

    (@omithoofd)


    1 year ago

    Dear support team of Directorist,

    I’m having a serious issue with the categories and locations within the Directorist plugin. I’m using Polylang to translate everything and mostly, it’s working fine. But when I turn on the option to translate locations and categories, two things happen:

    • Existing locations & categories disappear completely.
    • Existing listings don’t show anymore when using the shortcode, although they keep existing in the backend and when accessing their URL’s directly they also still exist.

    I’ve tried extensively to solve this problem. Is this a known issue? Please let me know, thank you in advance! ??

    Sincerely,

    Jack

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Al-Amin

    (@alamin56649)

    Hello Jack,

    We appreciate your contact.

    It appears that the issue you’re encountering is specific to your site. In order to assist you effectively, we kindly ask you to create a support ticket. This will enable us to investigate the matter closely and provide you with the necessary assistance. To create a support ticket, please visit: https://directorist.com/contact/

    We eagerly anticipate your response and remain ready to assist you further.

    Best regards,
    Al-Amin Khan
    Directorist Support Team.

Viewing 1 replies (of 1 total)
  • The topic ‘Locations & categories disappearing when translating’ is closed to new replies.