• Resolved genvape

    (@genvape)


    location picker at checkout not working on my site. I tried lots of option but isn’t fixed. The API’s are true and correct. please help with this case

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Uriahs Victor

    (@uriahs-victor)

    Hi, please send me a screenshot of your browser console while you’re on the checkout page of your website, it usually gives details on what might be wrong.

    You can use this link to see how to access your console based on your browser: https://balsamiq.com/support/faqs/browserconsole/

    You can upload the screenshot to your site media or an image sharing website and then share the link here

    Thread Starter genvape

    (@genvape)

    Hello,

    Here’s the screenshot of the console: Please click here to see the image

    Plugin Author Uriahs Victor

    (@uriahs-victor)

    Hi, I can’t see any errors in the console that point to why this wouldn’t work on your website. Please check out the Visibility Tab in Location Picker at Checkout’s settings and see if there’s any setting that you have that hides the map based on certain conditions. Then see if you meet those conditions which would be the cause for the map not showing.

    If the visibility tab looks fine (send me a screenshot here), then try disabling all plugins except WooCommerce and LPAC and see if the issue still exists.

    Thread Starter genvape

    (@genvape)

    Hello

    Right now I get console Error Message as you can see it here

    Plugin Author Uriahs Victor

    (@uriahs-victor)

    @genvape There’s nothing in that screenshot that points to why the map isn’t showing. I think you might be misconfiguring the plugin or not totally understanding what some configuration settings cause.

    Please submit a support ticket here so I can take a closer look: https://lpacwp.com/contact/

Viewing 5 replies - 1 through 5 (of 5 total)
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