• Resolved dschulberg

    (@dschulberg)


    If I click on any event in my event calendar to view details of an event no Location information is being displayed.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Dear all,

    I have the same problem.

    The location is not shown on the event’s page when Location Type “URL” is selected.

    When Location Type “Physical” is selected, it works.

    Kind regards

    Thread Starter dschulberg

    (@dschulberg)

    I would appreciate an acknowledgement that this is indeed an issue. I see this as critical as all events at the moment in our precinct are virtual. If I can’t provide the location details on my calendar then I am not providing the important key to enable users to access any events whatsoever.

    Hello,

    I’m checking the link that you sent and I tried clicking a random event link (https://jmedia.online/events/the-power-of-change-lunchtime-lecture-series-with-david-solomon-2020-09-02/) The event information is showing like: Event Dates/Time and categories.

    Some information like Description might not show if you haven’t filled those out or haven’t added the placeholders for it.

    You can check the template file for displaying the events on front-end under Event > Settings > Formatting > Single event page format.

    Our list of placeholders can be found here: https://wp-events-plugin.com/documentation/placeholders/

    As for location, Please make sure that you have properly filled out the API needed for Google Maps. Here’s our documentation for Google Maps: https://wp-events-plugin.com/documentation/google-maps/

    Google Maps also recently requires users to add a Billing Information on each account, Please make sure to add a Billing information.

    Thread Starter dschulberg

    (@dschulberg)

    Good to get a response but unfortunately it seems to skirt round the central issue here. What does Google Maps have to do with virtual locations?

    Did you enter {has_event_location_url}#_EVENTLOCATION{/has_event_location_url}
    in the settings page, it is not in the template by default, you need to add it manually.
    Also you want to check if a location exists with {has_location}{/has_location} otherwise you get the ugly “Map Unavailable” message, which is what timrv was referring to.

    Thread Starter dschulberg

    (@dschulberg)

    Thanks for this information. By adding the code you mentioned on the Events Manager Settings | Formatting | Events | Single Event Page I have got the URL location to be displayed. Here is the code I have slotted into my ‘Single event page format’ definition:

    <div style="float:right; margin:0px 0px 15px 15px;">#_LOCATIONMAP</div>
    <p>
    	<strong>Date/Time</strong><br/>
    	Date(s) - #_EVENTDATES<br /><i>#_EVENTTIMES</i>
    </p>
    {has_location}
    <p>
    	<strong>Location</strong><br/>
    	#_LOCATIONLINK
    {/has_location}
    {has_event_location_url}
            #_EVENTLOCATION
    {/has_event_location_url}
    </p>
    <p>
    	<strong>Categories</strong>
    	#_CATEGORIES
    </p>
    <br style="clear:both" />
    #_EVENTNOTES
    {has_bookings}
    <h3>Bookings</h3>
    #_BOOKINGFORM
    {/has_bookings}
Viewing 6 replies - 1 through 6 (of 6 total)
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