• Resolved criacao05

    (@criacao05)


    I am facing an issue with the WooCommerce local pickup. It was working until 5 days ago, but today it no longer functions. I’ve tried reconfiguring it again and tested by deactivating all plugins, leaving only WooCommerce active, but still, local pickup is not working. The other shipping methods work perfectly.

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  • Hi @criacao05

    Thanks for reaching out!

    I am sorry to hear that you’re having issues with the local pickup shipping method on your site.

    Could you please provide us with a clear screenshot of what you’re seeing on your end? This will help us better understand your situation and address your concerns more effectively.

    If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    • Screenshot of your General Settings (WooCommerce > Settings > General)
    • Screenshot of your Shipping Settings (WooCommerce > Settings > Shipping)

    If you don’t already have a screenshot service installed, you can try https://snipboard.io. You can share the direct link to the image as a response to this topic.

    Once we have more information, we’ll be able to assist you further.

    Thread Starter criacao05

    (@criacao05)

    Hi @criacao05

    Thanks for providing the requested information above.

    Checking your site and using the postal code 80000000 I am seeing the SEDEX and PAC shipping options instead of Local Pickup.

    This is because you have inputted Brazil as the region on your first shipping zone which contains all locations in Brazil. This makes the succeeding shipping zones useless.

    Should you wish to specify a shipping option for selected regions in Brazil, please try to move the first shipping option at the bottom and see if this works?

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Local pikcup issues’ is closed to new replies.