Local Pickup disappear with come products

  • Resolved EugenioRossi

    (@eugenio993)


    4 years, 4 months ago

    Hi there
    First of all, thanks for the incredible job for your plugin: it saved me so much time many times! ??
    I’ve just encountered a new issue that I’ve never experienced before: basically, I’ve 3 different shipping zones available for my shop. Only for one of them I set up two different methods: local pickup & flexible shipping, which rely on a sum-based-weight table. Now, for all the test I had this configuration worked properly, but now I noticed that if I try to add some specific products it shows only one shipping option (which is local pickup) and if I try to increase the quantity, at some point, it shows both of them (you can try with itm. 9040/3-9046/3: the flexible shipping is correctly shown up if the items > 3). Apparently the fact that the flexible shipping is not triggered by some items seems to be related with the quantity but I honestly do not get how.
    If you can help I’d thank you a lot.
    I can provide screenshots, if necessary.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Marta Borówka

    (@martapaw)

    Hello @eugenio993,

    Thank you for your feedback!

    Please provide the screenshots of all configuration, products edit page and the Checkout page, it will be helpful for us.

    Best regards,
    Marta

    Thread Starter EugenioRossi

    (@eugenio993)

    Just solved, thanks anyway!
    For anyone who may have experienced my same issue, I set the value in the table as integer number (eg. 0-5, 6-10 and so on). As I switched to float values (0,00-5,99; 6,00-10,99), everything worked just fine as expected.

    Thanks for the assistance, anyway! ??

    E

    Plugin Support Marta Borówka

    (@martapaw)

    Thank you for your update.

Viewing 3 replies - 1 through 3 (of 3 total)
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