• Resolved dhbiz

    (@dhbiz)


    WHY has Local Pickup NOT been selectable as a Shipping Method for 7 months now?!?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • seank123

    (@seank123)

    Works perfectly well on my test site – how have you set up your shipping zones etc?

    Thread Starter dhbiz

    (@dhbiz)

    I have 9 of them setup by distance from shipping location. First one I even tried just naming “Local” to see if that mattered. Still unable to select Local Pickup as a shipping method.
    I have a screenshot but can’t figure out for the life of me, how to attach it.

    Thread Starter dhbiz

    (@dhbiz)

    https://tinyurl.com/mwb2cchy

    Ohhh, I figured out how to attach!

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Thank you for the update! Unfortunately, I’m unable to access the screenshot you shared. please try to share screenshot by using the following tool https://snipboard.io . Please shared a link of a screenshot of the specific settings you’ve configured for Local Pickup within WooCommerce > Settings > Shipping > Shipping Zones?

    In particular, it would be helpful to see:

    1. The Shipping Zone settings where Local Pickup is assigned.
    2. The Shipping Method setup for Local Pickup within that zone.

    This information will allow me to better understand your setup and help identify why Local Pickup might not be selectable.

    Thank you



    Thread Starter dhbiz

    (@dhbiz)

    https://snipboard.io/InvaDq.jpg

    ^This screenshot is what I see when I click any of my 9 Shipping Zones and Click to add a Shipping Method. I can’t answer your 2 “in particulars” because Local Pickup is assigned to every zone by default. There’s no way for me to shut it off for any of the zones. Local Pickup is either enabled or disabled.
    I tried to disable it and see if I could just manually add it to my first (local) Shipping Zone, but nothing. Same screen as this screenshot.

    Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    Sorry for the confusion. Actually, I was asking for a screenshot of the local pickup settings you have configured on your site under WooCommerce > Settings > Shipping > Local Pickup.

    Also, I can see you are using a third-party shipping plugin, which may be causing the issue. For testing purposes, could you please deactivate all your plugins and keep only WooCommerce active, along with a default WordPress theme like Storefront?

    For more details on how to run a conflict test, you can refer to this article: How to Test for Conflicts.

    If that doesn’t help, could you please share your site URL where you are facing the issue so that we can further investigate and assist you accordingly?

    In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs?(if any) under WooCommerce > Status > Logs.

    Once we have more information, we’ll be able to assist you further.

Viewing 6 replies - 1 through 6 (of 6 total)
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