Loading woocommerce placeholders img instead

  • Resolved BirdDogdk

    (@birddogdk)


    2 years, 2 months ago

    Hi there.

    Im trying to help a friend.

    And we got a problem, the plugin dont load the diffirent varients images, but uses the WooCommerce placesholders, but when you hoover over the placeholdes img. it shows them.

    so where do we do wrong?

    I have disabled all others WooCommerce plugins and this site is a clon of a live site.
    everything is updated.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author HasThemes

    (@hasthemes)

    Hi @birddogdk

    We are sorry for the inconvenience. Would you please check after deactivating the Swatchly plugin to see if the image change works properly? If doesn’t work there should be something wrong anywhere else in your environment.

    Please check and let us know.

    It would be good if you please create a support ticket on our website https://hasthemes.com/contact-us for further investigation.

    Thanks!

    Plugin Author HasThemes

    (@hasthemes)

    Hi,

    Since we haven’t heard back from you. We are closing the ticket for now. In case you need any further assistance,  please feel free to reopen this ticket at any time OR create a new ticket. 

    We’ll definitely help you with that.

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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