Loading the chat …

  • Resolved angeloruggieridj

    (@angeloruggieridj)


    2 years, 2 months ago

    I’ve installed Wise Chat with WordPress on my website.
    After last update, the chat box shows “Loading the chat …” for so long time (4/5 minutes) and then shows correctly the chat.

    There’s any way to investigate on what’s going on and why it spends a lot of time on that loading?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Marcin

    (@marcinlawrowski)

    Hello,

    Please try to disable “Collect User Statistics” option.

    Any other ideas? I do not have collect user statistics enabled and even logged in people get “loading the chat….” You have to refresh the site and the chat comes up. I rather not have to have everyone have to reload the site to see the chat box.

    And I rather not pay for your plugin until I know I can get it to work. If I can get it to work I will gladly pay for the plugin since I have been trying to get a chat in my site for a long time.

    Plugin Author Marcin

    (@marcinlawrowski)

    Are you still having problems with this?

Viewing 4 replies - 1 through 4 (of 4 total)
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