loading speed of the form

  • Resolved s

    (@sdnazdi)


    1 year, 11 months ago

    Hi,
    I created some contact forms in some pages.
    When I browse those pages, it takes long to appear the form. It appears after loading all other objects in the same page even a little bit longer such that a visitor of the page would think there is nothing and may leave the page without seeing the form.

    Is this problem from my side or it is by Forminator side?
    Is it possible to improve this loading time?

    Thanks.

    • This topic was modified 1 year, 11 months ago by s.
    • This topic was modified 1 year, 11 months ago by s.
    • This topic was modified 1 year, 11 months ago by s.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Nebu John – WPMU DEV Support

    (@wpmudevsupport14)

    Hi @sdnazdi,

    Since a page URL with a form that you noticed the issue is not shared, I wasn’t able to give a closer look at the issue. Is it possible for you to share a page URL where we can notice this issue so we can help you better?

    Please also share an export of the form to have a closer look at how the form is configured. You should share the export of the form using a service like pastebin.com or Google Drive.

    Please find how to export a form in our documentation here: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export

    Kind Regards,
    Nebu John

    Thread Starter s

    (@sdnazdi)

    Hi,
    Thanks,
    you may see the link here

    Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @sdnazdi

    Thank you for sharing a link.

    I’ve visited the page and he form loaded instantly with entire page for me. Take a look please:

    Note: please ignore the long “waiting” time – I fired up screen recording and… forgot to press enter to actually load the page ??

    The video is from Chrome browser but I also checked in Firefox and Opera on PC and both worked fine too. Does it mean that you managed to fix the issue meanwhile or is it still happening for you?

    If it’s happening – what browsers and on what devices (including browser and OS version) did you test it?

    Kind regards,
    Adam

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @sdnazdi ,

    We haven’t heard from you for over a week now, so it looks like you don’t need our assistance anymore.

    Feel free to re-open this ticket if needed.

    Kind regards
    Kasia

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘loading speed of the form’ is closed to new replies.