Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author codepeople

    (@codepeople)

    Hi,

    Please, clear your browser’s cache, and be sure you have checked the option for display the “Loading Screen” only in homepage.

    If the issue persist, I will need the access to your WordPress to check whether the issue is related with any other plugin in your website:

    In this case, please, contact us through our support page in:

    https://wordpress.dwbooster.com/support

    I too am having this issue, I have checked “Display loading screen only on homepage” and cleared my cache.

    Plugin Author codepeople

    (@codepeople)

    Hi,

    I’ve detected and corrected the issue. To solve it in your copy of plugin: you only should reinstall the plugin from WordPress directory, or download the plugin from our website (https://wordpress.dwbooster.com/uploads/files/loading-page.zip) and replace only the loading-page.js file, located in “/wp-content/plugins/loading-page/js/loading-page.js”

    If you’re using the premium version of plugin, download the latest plugin’s update, using the download link received after purchase the product, and reinstall the plugin in your WordPress.

    Hello CodePeople,

    Thank you for your quick response. However, now when I check the “Display loading screen only on homepage” it seems like it disables the plugin.

    Thank you again,

    Jason

    Plugin Author codepeople

    (@codepeople)

    Hi,

    Could you send me a link to your webpage to check whether the plugin was installed correctly, please?

    Have you cleared the browser’s cache after replace the javascript file?

    I assume you need a login as well, correct?

    Plugin Author codepeople

    (@codepeople)

    Hi,

    In this case send me the sensitive information through our support page:

    https://wordpress.dwbooster.com/support

    sent!

    Thank you,

    Jason

Viewing 8 replies - 1 through 8 (of 8 total)
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