“Loading Customer Portal. Please wait…” Issue

  • Resolved KJA4U

    (@kja4u)


    9 months, 1 week ago

    Hi,

    Fluent support ticket system keeps saying “Loading Customer Portal. Please wait…” and never gets initiated. Not sure if it’s an issue with the plugin or something else stopping it from working well. I am trying it on local hosted test site. I have deactivated all plugins except Elementor pro and Woo-commerce, but the problem still exists unfortunately. Any tips or pieces of advice will be appreciated.

    Regards

Viewing 1 replies (of 1 total)
  • Plugin Support Mahfuzur Rahman

    (@mahfuzraynogor22)

    Hello @kja4u,

    It appears that the issue you’re encountering may be specific to your site. Since other users aren’t experiencing the same problem, we’ll need to conduct a more in-depth investigation to pinpoint the exact issue.

    If you are using any caching plugin please exclude Fluent Support from the caching plugin.

    Here is Fluent Support’s slug:
    /wp-content/plugins/fluent-support/
    /wp-content/plugins/fluent-support-pro/

    Thank you

Viewing 1 replies (of 1 total)
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