load problem

  • Resolved fid2

    (@fid2)


    3 years, 1 month ago

    Hi
    sometimes, when i enter the dashboard on my site, the plugin is not shown. It is appening 10% of times more or less and i need to reload the page. do you know why this happening and how to solve?

    The page I need help with: [log in to see the link]

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  • Plugin Author Andrew

    (@arapps92)

    Hi @fid2, sounds like it could be a code conflict. I suggest deactivating all your plugins (except this one), then test and reactivate one at a time to see if it one of them is causing the issue.

    Although unlikely, try switching to the default theme and test. If you also have a caching plugin, try purging the cache.

    Plugin Author Andrew

    (@arapps92)

    I haven’t heard anything back, so I’m going to mark this as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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