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Resolved Radical Dreamer
(@avagp)

2 years, 6 months ago
I have inserted the shortcode:
[cusrev_reviews_grid count=”6″ show_products=”true” product_links=”true” show_replies=”true” sort_by=”date” sort=”DESC” categories=”Juegos” avatar=”standar” color_ex_brdr=”#ebebeb” color_brdr=”#ebebeb” color_ex_bcrd=”” color_bcrd=”#ffffff” color_pr_bcrd=”#f4f4f4″ color_stars=”#FFD707″ shop_reviews=”false” show_more=”3″ min_chars=”0″ show_summary_bar=”false”]

And when i click load More button it only loads reviews on the first column, leaving the second and third empty.

Here is a screenshot:

View post on imgur.com

You can check it on the review tab of the single product as well:
https://pasalochancho.cl/juego/mala-leche-de-marihuana

It would be great to be able to change the background color of the text to the review, and have 4 up to 5 columns

Cheers!
- This topic was modified 2 years, 6 months ago by Radical Dreamer.
- This topic was modified 2 years, 6 months ago by Radical Dreamer.
- This topic was modified 2 years, 6 months ago by Radical Dreamer.

Viewing 9 replies - 1 through 9 (of 9 total)

Neo WhiteRabbit
(@longnguyen89)

2 years, 6 months ago

Hi,

Thank you for using CusRev.

I’ve escalated this issue to the development team to fix it in the next update. Regarding the background color of the text and more columns to display reviews, we will consider supporting this feature request in future updates.

Neo WhiteRabbit
(@longnguyen89)

2 years, 3 months ago

Please update our plugin, CusRev, to the latest version 5.3.1 to resolve this issue. Let me know if you have any questions.
Thread Starter Radical Dreamer
(@avagp)

2 years, 3 months ago
You can check the page i told you in the description and you can see that it begins with 3, then adds 3 more (which is fine) but in a really weird order. Then it repeats.

Check the screenshots: https://imgur.com/a/65Pg3Oo
- This reply was modified 2 years, 3 months ago by Radical Dreamer.
Plugin Support cusrev
(@cusrev)

2 years, 3 months ago

Thanks for getting back to us!

Can you please update the plugin to the latest version and temporarily disable CSS minification and caching on your website?

Thread Starter Radical Dreamer
(@avagp)

2 years, 3 months ago

I disable it. Then enter through incognito, but still i get that behaviour.

View post on imgur.com

Do you want to access the site to check?

Plugin Support cusrev
(@cusrev)

2 years, 3 months ago

Thanks for updating the plugin to the latest version! I checked the page again but see that you did NOT disable CSS minification and caching. Most of CSS comes from this file: https://pasalochancho.cl/wp-content/cache/fvm/min/1660323121-css064526858e30c913756dfb0f6fa045ccff3508f044b366e9cb303159a6dad.css instead of CSS files provided with the plugin. Can you please disable CSS minification and caching? Otherwise, it is difficult to understand which file CSS rules are coming from.

Thread Starter Radical Dreamer
(@avagp)

2 years, 3 months ago

Now the plugin is completely disabled.
It will be reactivated in 48 hours, so please check it ASAP ??

Thread Starter Radical Dreamer
(@avagp)

2 years, 2 months ago

Nothing??

Thread Starter Radical Dreamer
(@avagp)

2 years, 2 months ago

after 2 weeks of the minify plugin disabled, it still does not correctly display

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Load More reviews incorrect loading’ is closed to new replies.