Load more error

  • Resolved Michael

    (@bazzarello)


    7 years ago

    Hello,

    After the last update of the PRO version (2.9.3) something strange is happening.

    For example, in the home of the site I have a feed of 4 images and the button load more. Clicking on the button loads images of very old dates.

    Look: https://www.autocustom.com.br

    Already on another page, where it is configured to show images via hashtag, loading the images after clicking the button is normal.

    Look: https://www.autocustom.com.br/vocenoautocustom

    I have already cleaned up server caches, WP Super Cache and Instagram Feed Pro. But the error continues.

    How can I fix this?
    Thank you!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey Michael,

    Sorry about the issue here! The moderators of the forum prefer that we answer “Pro” related questions on our website. Could you contact us here to get a fix for this?

    https://smashballoon.com/instagram-feed/support/

    Sorry for the inconvenience!

    – Craig

    Plugin Author smashballoon

    (@smashballoon)

    Hey @bazzarello,

    We just released an update to the plugin which should fix this. Please try updating and then clearing the plugin cache by clicking “Save Changes” on the Instagram Feed settings page in WordPress.

    If it doesn’t fix the problem, then please submit a support request via the link Craig mentioned above and we can look into this further.

    Many thanks!

    John

    Thread Starter Michael

    (@bazzarello)

    Okay, with this new update now it’s back up and running normally.

    Thanks for the quick solution !!!

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    No problem Michael! Have a great rest of your day.

    – Craig

Viewing 4 replies - 1 through 4 (of 4 total)
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