“Load More” button does not work

Hi,

Thank you for using CusRev.

Can you please share your site URL? I will help you to check the issue.

Btw, you can follow this solution to troubleshoot the issue https://help.cusrev.com/support/solutions/articles/43000611175-troubleshooting-plugins-and-themes

Hi, yes this is the url :
https://montessori-tour.com/p/tour-observation-apprentissage-montessori-pliable/

I deactivated all my WordPress plugins manually but the problem is still present.

I coded a small script that launches a lightbox on the customer’s photos while waiting to fix the problem because otherwise the links are not clickable just like the load more button.

• This reply was modified 2 years, 4 months ago by 13nrv.

Hi,

Thanks for your additional information.

The issue looks like coming from the JS code of the theme. Please try to switch to the standard theme of WordPress (Twenty TwentyTwo) and re-check this.

Hi,

Thank you for the information. It works fine with the default theme. How to fix the problem with my current theme (Porto Theme)?

Hi,

Unfortunately, fixing an issue from a third-party (premium) theme is beyond the scope of support of our plugin. Please try to contact Porto theme support to ask for help with this issue.

Thanks for your patience.